Case Studies

Our collaboration with a leading Australian integrity agency (the Agency) provides an excellent example of our ability to deliver a comprehensive, end-to-end SOC solution, specifically tailored for highly secure and large Australian government entities.

Description of Services

Ionize is delivering a comprehensive SOC solution to meet the specific needs of the Agency. The client has established a cloud-based IT environment which requires secure and timely access to information and systems to support anti-corruption and law enforcement integrity. The provision of services is focused on maintaining the integrity of the agency and its people and processes, which is the cornerstone of the Ionize SOC solution. We support the Agency in its charter to transparently and robustly defend Australia’s democracy from all forms of internal and external interference and compromise.

Our Role

Ionize’s solution securely monitors the Agency’s environment, providing 24/7/365 eyes on glass, real-time threat monitoring and alerting services. Ionize delivers timely alerts, analysis, and suggested remedial actions to the Agency’s ICT security operations and network administration teams, along with insights into security uplift, improvement, and optimisation activities.

Our service is primarily delivered remotely, with occasional on-site attendance as required, and our personnel hold the required and applicable security clearances for the work being conducted.

The core of Ionize’s solution is to manage the Agency’s Sentinel SIEM via the Ionize tenancy using Lighthouse from Ionize’s 24/7/365 PROTECTED SOC. The technology solution is operated in accordance with ISM compliant processes and procedures integrated with the Agency’s security team.

Indication of the size/volume of the work performed

• 200 End Users
• 5 custom software applications
• PROTECTED Microsoft 365 environment
• Various on-premises infrastructure